Introduction
The Jet Club ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.
Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Request information about our services
- Book a charter flight
- Sign up for membership
- Contact us via email or phone
- Subscribe to our newsletter
This information may include: name, email address, phone number, billing address, payment information, travel preferences, and passport details (when required for international travel).
Automatically Collected Information
When you visit our website, we may automatically collect certain information about your device, including:
- IP address
- Browser type and version
- Operating system
- Pages visited and time spent on pages
- Referring website addresses
How We Use Your Information
- To provide and manage our charter services
- To process your bookings and payments
- To communicate with you about your flights and inquiries
- To send you marketing communications (with your consent)
- To improve our website and services
- To comply with legal and regulatory requirements
- To prevent fraud and enhance security
Information Sharing and Disclosure
We may share your information with:
- Air Carriers: We share necessary information with certified air operators to facilitate your flights
- Service Providers: Third-party vendors who assist us with payment processing, IT services, and marketing
- Regulatory Authorities: When required by law or to comply with aviation regulations
- Business Transfers: In connection with any merger, sale, or acquisition of all or part of our business
We do not sell your personal information to third parties.
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When your information is no longer needed, we will securely delete or anonymize it.
Your Privacy Rights
- Access: Request access to the personal information we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information
- Objection: Object to our processing of your personal information
- Portability: Request transfer of your information to another service provider
- Withdrawal of Consent: Withdraw consent for processing where we rely on consent
To exercise any of these rights, please contact us at fly@thejetclub.com.au.
Cookies
Our website uses cookies to enhance your browsing experience. For more information about our use of cookies, please see our Cookie Policy.
International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that are different from the laws of your country. We ensure that appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.
Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.
Contact Us
If you have any questions about this Privacy Policy, please contact us:
Email: fly@thejetclub.com.au
Phone: 07 3077 6001
Location: Brisbane & London